Our Help "Desk"
Frequently Asked Questions
You can access all our digital and physical products from our Etsy shop and make a purchase with or without an Etsy account.
1. Sign in to Etsy.com on a web browser
2. Go to “Your account”
3. Go to “Purchases and reviews”
4. Next to the order, select Download Files
Note: If you don’t see a download button, click the tiny grey arrow to the right of the order. This brings you to the Downloads page.
If payment is still processing, the Download Files button will be gray.
If you purchased an instant digital download as a guest, you’ll find a link to download your files in the receipt email that was sent to you after purchase. If you don’t see the emailed receipt from Etsy, check your spam, junk, social, or promotions inbox.
Please save the files to your device immediately after purchase.
You can read about our printing, cutting, laminating, and binding tips and instructions here.
We’re sorry to hear that you’re having trouble. The good news is that most issues can be easily resolved. To get started, check out our printing solutions by clicking here.
The files are for personal use only. You are prohibited to share, edit, resell, or post files online on publicly available sites without the express written permission from the creators of MindSprout. You may print, design, and use the file/s in your home or work place but may not resell, reproduce, distribute, or profit in any way from the printable products and designs.
To be clear, you may not share the files you have purchased to your friends and family. You may however print them and use them in your own home as many times as you need. You’re also free to share my shop info with friends and family so they can enjoy my activities too. Contact me for extended printing licenses.
You can easily print the files from your home computer or at any local print shop (such as Staples, OfficeDepot, etc.)
There are also printing services, particularly for homeschool materials, that I can recommend:
• (US) Watson Family Press
• (US) MFC: Homeschool Printing – Use code SPROUT for 10% off
• (CA) Homeschool Print & Prep – Use MINDSPROUT5 for 5% off
Please note that colors may vary slightly due to different monitor settings and it may appear differently in print than on screen. The final print quality will depend on the printer and paper used.
Our files cannot be edited due to licensing restrictions that limit the use of certain fonts and images. If you need a specific modification (e.g., language translation, typographical error, personal preferences), please contact me at hello@mindsproutshop.com about a custom order.
I’ll be working on this soon!
Before, we did, locally in the Philippines.
We do however sell Montessori mats and Montessori-inspired stickers, shirts, mugs, bags, socks, etc. on our shop. We ship these worldwide from the US/UK.
Thank you for considering joining our community. There are no obligations and it is completely free to join. By becoming a subscriber of MindSprout, you will receive full access to our Printables Library, regular emails with carefully curated freebies and activities, and access to subscriber-exclusive sales and coupons.
We occasionally share top-notch sales and giveaways as well. Join our e-mailing list today to start enjoying these amazing benefits!
Also, don’t miss joining our Montessori Community for Teachers and Parents on Facebook. See you there!
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